I've used A&D for my baby diaper area sometimes and in my opinion the product works really well. However, after sometime of using A&D I find that the paint on the tubes starts to rub off. This concerned me, as I was getting small specs of red paint on my hands and if not careful it is easily transferred to my infant's skin. I called the company and informed them of this and the representative said that it is not normal for the paint to rub off after usage. She told me to send back the unused portion of A&D which I did. I sent the product back along with a letter explaining what happened, and also commented that it will be great if the huge container of A&D would have a safety seal especially since it's used for babies and if you use it you would not have to touch the paint on the label.
I've bought A&D again after that, in fact 2 tubes and the same thing happened. I resorted to putting a napkin over the tube while squeezing it. I have safety concerns over this because I am not sure what ingredient the paint on the tubes contain, and if there is lead in it or any other potentially harmful chemicals that should not be on skin. I called the company and told them about this once again. The representative could not tell me if the paint on their tubes contain lead.
I will not be buying A&D again because of this. I've tried equate which is the same ingredients but not affiliated with A&D and so far the paint has not rubbed off, and hasn't rubbed off when handled with some of the ointment on hands. I urge mammas out there who love A&D and may have experienced the same problem as I have to contact the company about this. Maybe they won't listen to one or two voices but if everyone who has this problem were to bring it to their attention, the company would listen and do something about the paint rubbing off. Safety is priority.
No comments:
Post a Comment